
We are looking for a highly energetic and dependable Office & Factory Operations Manager to handle day-to-day administrative, dealer coordination, sales support, and on-ground floor operations at our electric motor, starter, and submersible pump manufacturing facility.
This role requires a balanced professional who can comfortably manage telephone coordination (dealers, drivers, payment collections) while actively supervising factory activities and daily reporting.
Key Details
Location: Karnal, Haryana
Industry: Industrial Machinery / Electrical Equipment Manufacturing
Work Schedule: 8:30 AM – 5:30 PM (6 Days a Week)
Act as the primary point of contact for registered dealers and distributors.
Receive, record, and process daily sales orders for motors, starters, and submersible pumps.
Maintain up-to-date order sheets and ensure accurate billing instructions.
Track outstanding payments and ledger balances for all accounts.
Conduct regular phone follow-ups with dealers to ensure timely payment settlements.
Coordinate payment confirmations and issue receipts or account statements.
Address customer and dealer queries regarding product issues, defect claims, and warranty replacements.
Coordinate technical inspection for returned pumps/motors and arrange smooth replacement processing.
Coordinate daily dispatch schedules with drivers, local transport agents, and delivery staff.
Monitor transit status to ensure goods reach dealers and parties safely and on time.
Reach out to prospective dealers, hardware store owners, and agricultural machinery stockists.
Pitch new product models, explain dealer schemes, and onboard new commercial parties.
Oversee daily factory floor operations, worker attendance, and general shop-floor discipline.
Keep track of raw material stocks and finished goods inventory.
Ensure smooth communication between the factory floor and management.
Prepare and submit daily reports to management detailing orders received, dispatches made, collections received, and key factory updates.
Education: Bachelor’s degree (B.Com, BBA, B.Sc, or equivalent diploma in commercial/technical field preferred).
Experience: 3+ years in office administration, operations, or dealer handling—preferably within a manufacturing, hardware, or electrical equipment unit.
Language Proficiency: Fluent in Hindi (spoken & written); basic understanding of English for email/billing work.
Function
Operation and Administration
Reporting to
Business Owner
Vacancies
1 openings
Qualification
Graduation